Effective Date: 01/01/2025
At Two Gates Insurance Broker, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the data you share with us.
We may collect the following information when you visit or use our services:
Name, email, phone number
ID/passport number, address
Policy details and preferences
Communication and claims history
IP address and device information
We use your data to:
Provide and manage insurance services
Communicate important updates and offers
Improve user experience
Comply with legal requirements
We use secure servers, encryption, and access controls to protect your personal data from unauthorized access or misuse.
We do not sell your data. We may share it with:
Insurance partners (for policy issuance)
Legal authorities (if required by law)
Service providers (under strict confidentiality)
You may:
Request access or correction of your data
Withdraw consent at any time
Request deletion of your personal information
For any questions about your privacy, email us at: info@twogatesinsurance.co.ke
Effective Date: [Insert Date]
These Terms and Conditions govern your use of the Two Gates Insurance Broker website and services. By accessing our platform, you agree to the terms below.
You agree to use our services responsibly and lawfully. Misuse or fraudulent activity will result in immediate termination of access.
You must be 18+ years of age and legally able to enter a binding insurance agreement in Kenya.
Quotes provided are subject to final approval by the respective insurer. Final premiums and terms are based on underwriting results.
We aim to keep our site accurate, but we cannot guarantee 100% accuracy of insurance content or third-party links.
All content on our website is owned by or licensed to Two Gates Insurance Broker. Reproduction or distribution is prohibited without permission.
We are not liable for any loss, damage, or claim arising from the use of our services, unless due to proven negligence or misconduct.
At Two Gates Insurance Broker, we act as intermediaries between you and licensed insurance providers. Refund policies are governed by the issuing insurer.
If you cancel a policy:
Refund eligibility is determined by the insurer’s terms.
Processing time varies (typically 7–14 business days).
Administrative or cancellation fees may apply.
Service or consultation fees paid directly to Two Gates Insurance Broker are non-refundable, unless we are unable to deliver the agreed service.
Claims-related reversals or policy cancellations are handled strictly in accordance with the insurer’s terms and regulatory compliance.
Contact us via email: info@twogatesinsurance.co.ke
Include: full name, policy number, reason for refund, and proof of payment.