Most insurers offer a grace period, but we recommend staying current to avoid policy cancellation. Contact us immediately if you're facing difficulty—we’ll help you find a solution.

Absolutely. Whether you’ve moved, changed jobs, added a family member, or expanded your business, we can help update your policy to reflect those changes.

Yes, an Insurance Management System can handle multiple types of insurance, including health, life, auto, property, and business insurance. It is designed to manage diverse policies, underwriting processes, claims, and billing systems for various insurance products, ensuring flexibility and scalability for insurers.

Yes, many Insurance Management Systems include a customer self-service portal. This allows policyholders to manage their policies, make payments, file claims, track claim status, update personal information, and view coverage details online, providing a convenient and efficient experience for customers.

We guide you through the entire claims process—from documentation to follow-ups—ensuring fast and fair resolution from the insurer.

Depending on the type of cover, you can be insured within 24–72 hours. Our team ensures a smooth and fast process.

Yes, most Insurance Management Systems include a customer self-service portal. This portal allows policyholders to manage their policies, view coverage details, make payments, submit claims, track claim statuses, and update personal information, all through an easy-to-use online interface.

Yes! We offer free, no-obligation quotes. Just reach out and we’ll walk you through the options tailored to your needs.

Our licensed insurance brokers assess your needs, lifestyle, and budget to recommend the most suitable plan from multiple providers. We make it simple and personalized.

We offer a wide range of personal and business insurance solutions including life, health, motor, home, travel, business liability, and employee group covers. Our team will help match you with the best-fit policy.

No. We are independent brokers working with a broad range of trusted local and international insurance providers, ensuring you get unbiased recommendations.

No additional cost to you. We’re paid by the insurance providers, so you get expert service at no extra charge.

You can reach us anytime via phone at +254 722 357 703, email at info@twogatesinsurance.co.ke, or visit our office. We also offer 24/7 support for emergency claims.

Yes! Bundling multiple policies—like life, auto, and home—can often qualify you for discounts and simplify your payments. Talk to our team to explore custom bundle options that suit your needs.